Say goodbye to manual tasks, rework, and lack of visibility.Automate consumer service and boost your brand’s reputation with Brainlaw.
With Brainlaw’s Consumer Module, your company automates complaint registration, centralizes data, and delivers faster, more accurate responses.
Automate, monitor, and improve consumer response with a solution designed for legal departments, customer service, and ombuds teams.
Automatic Complaint Capture
Real-time monitoring of 100% of complaints submitted through the Consumidor.gov platform.
Custom Dashboards
Track response times, demand volume, costs, and team performance through tailored reports.
API Integration
Respond directly from within Brainlaw — no need to switch systems or duplicate information.
AI-Powered Registration
Automated complaint entry, data analysis, and suggested responses based on pre-defined standards.
Dedicated Subsidy Workflow
Structured data collection and organization to ensure consistent, strategy-aligned responses.
Reduced operational time and costs
Fewer errors and less rework through automation
Greater control and decision-making with real-time data
Improved reputation through faster, well-supported responses
Increased customer satisfaction
Higher complaint resolution rates
Reduced average response time